Understanding Health Information System Implementation in an Indonesian Primary Health Centre: A Sociotechnical Perspective

Conference Paper:

The implementation of health information systems (HIS) faces major challenges in developing countries. These challenges are due to the complex nature of the healthcare sector that involves complex interactions between various professional groups, technologies and organisational interest. This paper explores socio-technical challenges during a HIS implementation in a primary health centre (PHC) in Bandung City, Indonesia. An Actor- Network Theory (ANT) informed qualitative case study is applied to explore how a variety of human and non-human actions influences the stability of the HIS implementation network and what factors preserve the durability of the HIS implementation. We found un-finished translation processes; vendor support and external encounters affect the stability of the network. However, organisational factors (management authority and support, staff adaptation, and local policy) can preserve implementation durability regardless of the limitations of the HIS.

Recommended Citation

Hariyanto, Hadi; Denison, Tom; and Stillman, Larry, “Understanding Health Information System Implementation in an Indonesian Primary Health Centre: A Sociotechnical Perspective” (2018). PACIS 2018 Proceedings. 219.
https://aisel.aisnet.org/pacis2018/219

Hadi, Denison, LS Understanding Health Information System Implementation in an Indonesian Primary Health Centre. A Sociotechnical PerspectivePACIS 2018

A feature about the PROTIC project

Monash Lens has  a good report on what is happening in the PROTIC project, with a bit of journalistic licence. Of course, what formal academic prefers is those articles in high level publications.  But I am bogged down in reality.

Fresh fish

A photo of a nice fish that was caught by one of the village women posted on Facebook

Article on Particpatory Action Research in Bangladesh

Sarrica, M., Denison, T., Stillman, L., Chakraborty, T., & Auvi, P. (2019). “What do others think?” An emic approach to participatory action research in Bangladesh. AI & SOCIETY, 34(3), 495–508. https://doi.org/10.1007/s00146-017-0765-9

A rather academic article trying to explain crosscultural research and action, participation, and other matters.

PDF

Empowering Community Voices Project: Research studies from South Africa and Bangladesh

This is a report from a few years back now, but it still makes for interesting reading.

The two case studies discussed here—with Pietermaritzburg Agency for Community Social Action (PACSA) in South Africa, and Oxfam in Bangladesh—are part of the Empowering Community Voices project, which is supported by the Oxfam–Monash Partnership. The project is concerned with identifying how information and knowledge activities can result in community voices being more effectively presented and heard in an unimpeded and authentic way in international
development initiatives.

Empowering Community VoicesOxfam-Bangla-1-Aug-2014

Interview in the Daily Samakal (in Bengali)

sclipThe Daily eSamakal Epub 3 march 2016