This is a chapter from a recent collection of essays in community & social informatics. It is probably pushing the boundaries a bit, but we need to get political.
Stillman, L. (2014). Understanding the use of mobile phones in difficult circumstances. Theories, practices and examples for community and social informatics. T. Denison, M. Sarrica and L. Stillman. Clayton, Vic. : , Monash University Publishing 127-149.