Stillman, L. and R. Stoecker (2008). Community Informatics. Handbook of Research on Public Information Technology. G. D. Garson and M. Khosrow-Pour. Hershey, PA, Idea Group: 50-60.
For ordering and online information, see Amazon, or the publishers. You can also see bits in Google Scholar
Due to copyright restrictions, the chapter can’t be posted, but it could be available online through your university library.
Otherwise, contact me.